Frequently Asked Questions

Size Chart for Abayas

 

Size Length Arm Chest Waist Hip Shoulder Arm Hole
Small 51 21 20 17 22 15 6
Medium 52 22 22 19 24 16 6.5
Large 54 23 24 21 27 17 7

Product Return Policy

Ladyblom Product Return Policy

At Ladyblom, we want you to be completely satisfied with your purchase. If you are not fully satisfied, we offer a straightforward return policy to ensure your experience is as seamless as possible.

1. Return Window

  • Returns are accepted within 7-days of the purchase date.
  • To be eligible for a return, the product must be unused, in its original condition, and with all tags and packaging intact.

2. Non-Returnable Items

  • Customized or personalized items.
  • Final sale or clearance items.

3. Return Process

  • Please contact our customer service team at ladyblomluxe@gmail.com to initiate the return process.
  • Include your order number, the item(s) you wish to return, and the reason for the return.
  • You will receive a return authorization and instructions for sending the item(s) back to us.

4. Refunds

  • Once the return is processed and inspected, a refund will be issued to your original payment method.
  • Shipping charges are non-refundable, unless the return is due to a mistake on our part (e.g., wrong size, defective item).

5. Exchanges

  • If you would like to exchange an item for a different size or color, please contact our customer service team to discuss availability.
  • Exchanges are subject to product availability and may require additional shipping charges.

6. Return Shipping

  • You will be responsible for the cost of return shipping, unless the return is due to a fault with the item.

How do I care for my Ladyblom items?

To extend the life of your Ladyblom pieces, we recommend following the care instructions on the garment's care label. For most items, gentle machine washing or hand washing in cold water and air drying is ideal to maintain the fabric’s texture and color.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment through our carrier’s website.

What payment methods do you accept in Pakistan?

We accept multiple secure payment methods:

  • Cash on Delivery (COD): Available for all orders within Pakistan.
  • Bank Transfers: For customers who prefer to pay directly.
  • Debit/Credit Cards: Visa, MasterCard, and other local cards.
  • Online Payment Gateways: Including Easypaisa and JazzCash.

How can I contact Ladyblom if I need help?

Our customer service team is always ready to assist you. You can reach us via:

  • Phone: +92 335 4044814
  • Email: ladyblomluxe@gmail.com
  • Social Media: You can also message us on our Instagram

What should I do if I receive a damaged or incorrect item?

If you receive an item that is damaged or incorrect, please contact us immediately with your order number and photos of the item. We will offer you a replacement or refund based on the situation, and all shipping costs will be covered by us.